Frequently Asked Questions

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Posted on: September 10th, 2012 by admin No Comments

What is this website and is it genuine?
Is it free to join this site?
Why must my sign up email be the PayPal email?
Why do you pay me to complete surveys?
How many surveys can I complete every day?
How much can I earn completing surveys?
I was screened out of a survey. Why is that?
A survey but it wasn’t credited to my account? Why?
When is the best time to do surveys during the week?
How will I be paid?
When will I be paid?
Is there a minimum payment threshold?
How can I open a PayPal account?

What is this website and is it genuine?

Earnfromsurveys.com is one of the fastest growing online survey communities in the UK. We have partnered with dozens of online market research companies to provide you with a great experience and lots of highly rewarding work.This website is 100% genuine. This is not an “easy cash” kind of website, you really need to put some work completing questionnaires but if you are willing to work, we are willing to pay.


Is it free to join this site?

Joining earnfromsurveys.com is completely free and it always will be. We do not profit from you, we profit from the huge companies distributing millions of online questionnaires, surveys and other projects.


Why must my sign up email be the PayPal email?

We only pay our users via PayPal. For those of you who have an account with PayPal, you will know that the only identification a PayPal account has, is the email address associated with it (used to register an account with them). Therefore, we need to know this email address when we pay you, our customer, upon adhering to our terms and conditions and reaching the payment threshold through your activity on the site.


Why do you pay me to complete surveys?

We are interested in your opinion. Every product and/or service, whatever it might be, goes through a pre-development stage called market research. Companies are eager to know your opinion on their newest ideas, if they are good or bad, innovative or old-fashioned and whether they have potential according to you. Once they have the required sample size, which could be a million, the surveys are closed and the results are processed.


How many surveys can I complete every day?

There are two aspects to this: one – the availability of surveys and two – your eagerness and willingness to complete surveys. You rarely have to worry about the first one as the availability of surveys and projects is huge – we partner with a lot of companies and each has about 5-6 surveys available daily. So it really is up to you how many you can complete and consequently, how much you can earn.


How much can I earn completing surveys?

This depends on how many surveys you complete and on the reward of each of those surveys. There is no limit as to how much you can earn completing surveys.


I was screened out of a survey. Why is that?

To make sure companies get their required data, they are trying to create a target market for their research. This is why sometimes you may not be eiligible to complete a surveys and you will be screened out of it. But don’t get down – the percentage of screenouts is relatively low.


I completed a survey but it wasn’t credited to my account. Why?

Though our system has proven to be very stable, occasionally, you might not get the credit once you have completed a survey. It is important to note that if everything is as it should be, your reward will be credited from immediately after you complete a survey to 24 hours after that. If that doesn’t happen, please contact us and we will be happy to investigate for you.


When is the best time to do surveys?

Although surveys are available daily, perhaps you will not find as many during the weekend. Our practice shows that the best time for surveys is Tuesday to Friday.


How will I be paid?

You are paid through PayPal once you have reached the minimum payment threshold, which is 5 pounds starling at the present. For more information on PayPal, visit their website.


When will I be paid?

You will be paid automatically to your provided PayPal email address used for your registration with us once you have reached the minimum payment threshold of 5 pounds sterling at the present. We pay all taxes associated with the transfer so from 5 pounds, you get 5 pounds.


Is there a minimum payment threshold? How much?

Yes, there is a minimum payment threshold. Currently, it is 5 pound sterling. Once you have reach that, that will be automatically sent to your PayPal account using the email provided.


How can I open a PayPal account?

Opening a PayPal account is easy. Just visit this page and follow the instructions.


How long does it take to receive payment?

Once you have reached the minimum payment amount of 5 British pounds, the system automatically detects that and sends the payment to you (provided your email address is your PayPal email address and you have a valid PayPal account).


Can I be paid via bank transfer or cheque?

There is a possibility that we will be offering bank transfers soon but for the time being, PayPal is the only way we can pay our customers. We do not do cheques.


My account has been terminated. Why is that?

The obvious reason is frauduent activity on your part. We are very sensitive to any kind of fraud carried out by our customers and we are always on guard. Please refer to our terms and conditions for more information on this matter.


I can’t log in. What do I do?

If you have any problems logging in or any problems associated with your account, please contact us and we will try our best to help resolve your problem.


I forgot my password. What should I do?

There is a button next to your credentials input, saying “Forgotten Password”. If you click on it, you will be sent another password with the possibility of changing it to your own after that.


Can I close my account? How?

Yes. If you no longer want to be part of earnfromsurveys.com, you can always close your account. Simply send as an email and we will immediately cancel your account.


How can I contact you?

To contact us, please use this form and our team will get back to you within 24 hours. Alternatively, you can send an email to support@earnfromsurveys.com and we will get back to you just as quickly.


How do I start? What do I do?

Firstly, you need be a member of Earnfromsurveys.com. To register an account, go to the home page. Then read your away around the site by visiting the resources. To start doing surveys and projects, go to the survey panels page. Some surveys you can do directly through earnfromsurveys.com, for others, you will need to register with our third parties as well.

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